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Terms & Conditions

All bookings are taken on the condition that you accept these terms and conditions.

  1. 'Check-in' is the first day from which the Hotel is booked for the guest. If the reserved room / cottage is occupied on the previous night of the check-in date, Check-in will be possible only after 12.30 pm.
  2. ‘Check-out’ is the last day for which the Hotel is booked for the guest. Check-Out time is 11 AM. Contact Reception for late check out (subject to availability).
  3. Early Check-In or Late Checkout is subject to availability and will be chargeable. As are all arrivals prior to 08 00 hours, which are billed from the previous night.
  4. To block the Rooms/Cottages for the dates requested you will have to make the 50% of the total payment of the period of your stay, in advance. If you are unable to pay in advance, the rooms/cottages for the dates requested by you will be blocked provisionally and will be allotted to you, only if the rooms/cottages are vacant at the time of your arrival. Priority and Confirmation will be given to those who pay in advance before their arrival.
  5. As per Government of India rules it is Mandatory for all foreigners to present original passport on check In. Without passport guests will not be allowed to check In. Citizens of India must carry their valid Id proof with Address. Kindly note a pan card will not be accepted as a valid ID proof.
  6. Children Policy: Children above 8 years are considered as adult as per the Hotel Policy and will be charged as extra person.
  7. Cancellation Policy

  8. Cancellation / Change in Arrival Date must be intimated to us in writing. In case of No-Show, the hotel reserves the right to charge retention. Cancellation / change in date will attract following retention charges:

21 days before the Arrival date 100% Refund
15 to 20 Days 50% of the proposed period of Stay will be kept as retention charge
14 days before the arrival date No Refund
  1. No refund for early checkouts, than the proposed duration of stay
  2. Cancellation made for the month of December, January, and February no refund will be made.
  3. Hotel Tariffs and other prices are subject to change any time and without prior notice.
  4. Tourists will have to pay taxes on the published tariff as per Government notification.
  5. Entry to the resort is at the sole discretion of the hotel authority. The resort reserves the right to deny admission.
  6. We reserve the right to change any brochure or information on the website before or after your booking due to any events beyond our control. In case we are aware of any changes, sufficiently in advance we will notify you at the time of booking.
  7. Guests are requested to read carefully the information/photos given in the website regarding the tariff, facilities, location, etc, before making the payment.
  8. Arbitration

  9. For all claims or disputes of whatsoever nature, shall be resolved by a Sole Arbitrator to be nominated by the Company. The arbitration shall be in held in Varkala jurisdiction.

  10. Mandatory to inform us before to make a payment and after making the payment. We may not aware of your Deposit until you inform us.
  11. Note: Room Service will be done on request. Kindly leave the room key at reception for the same.
  12. We request to all our Guests not to smoke inside the room. Your co-operation is highly appreciated.

Clafouti Heritage Beach Resort
A unit of Akhil Beach Resorts Pvt Ltd
North Cliff,
Email: clafoutivarkala@gmail.com
Website: www.clafoutiresort.com